TrackRoad Route Optimization Software

Walkie-Talkie Dispatch Communication for Drivers & Fleet Teams

Instant communication between iOS and Android users — ideal for fleet dispatch and field teams that need fast responses.

TrackRoad walkie-talkie feature: fast communication for drivers and dispatch.

Run Better Dispatch Operations

TrackRoad helps dispatchers coordinate routes, communicate with drivers, and track progress in real time.

Start Free Route Optimization Live Dispatching Guide

Phone calls slow down dispatch operations, and SMS isn’t always fast enough for urgent coordination. TrackRoad walkie-talkie communication enables instant, push-to-talk style messaging between drivers and dispatchers when seconds matter.

Table of Contents

  1. What walkie-talkie communication is
  2. Best use cases
  3. Transcript / summary
  4. Best practices

1) What walkie-talkie communication is#

TrackRoad walkie-talkie lets fleet and field teams communicate instantly. It’s built for fast coordination when teams are on the road and time matters.

2) Best use cases for walkie-talkie#

  • Drivers coordinating pickups and handoffs
  • Dispatch routing changes due to traffic or delays
  • Field service teams handling urgent tasks
  • Last-mile delivery communication without phone calls

3) Transcript / summary#

[0:00] Enable walkie-talkie mode and select channel/team.

[0:20] Send an instant message or voice note.

[0:45] View replies on iOS and Android.

[1:10] Use it alongside dispatch + tracking for full operations visibility.

4) Best practices#

  • Keep messages short and action-based.
  • Use walkie-talkie for internal coordination and SMS for customer-facing delivery updates.
  • Combine with live tracking to dispatch changes faster.

Walkie-talkie communication works best when combined with TrackRoad routing and dispatch APIs: Dispatch API, Route API, and Driver Tracking API.

FAQ#

What is walkie-talkie communication in TrackRoad?

TrackRoad walkie-talkie enables instant push-to-talk style communication between drivers and dispatchers across iOS and Android devices.

When should I use walkie-talkie instead of SMS?

Walkie-talkie is best for urgent coordination, route changes, and real-time team communication, while SMS is better for customer-facing notifications.

Does TrackRoad walkie-talkie work on iOS and Android?

Yes. TrackRoad walkie-talkie communication works across both iOS and Android devices in real time.