Manage Users in TrackRoad (Drivers, Dispatchers, Roles)
This demo shows how to add drivers and dispatchers, manage roles, and control access across routing, dispatch,
and tracking workflows in TrackRoad.
TrackRoad user management: add roles, drivers, dispatchers, and permissions.
1) What you’ll learn in this demo#
- How to add a new user (driver or dispatcher)
- How to assign roles and access levels
- How to control access to routing and dispatch features
- How to keep teams organized as you scale
2) Common TrackRoad user roles#
Typical TrackRoad teams include:
- Dispatcher: plans routes, assigns vehicles, dispatches drivers.
- Driver: receives routes and performs navigation and updates.
- Admin: controls billing, user access, and account configuration.
3) Transcript / summary#
[0:00] Open the Users section and review current team members.
[0:20] Add a new user and enter details.
[0:40] Assign role (driver/dispatcher) and set access permissions.
[1:05] Save changes and validate the team workflow.
4) Best practices for user management#
- Create clear role definitions (dispatcher vs driver).
- Limit admin access to trusted users only.
- Review users regularly and remove inactive accounts.
Want to see how dispatch and tracking works next? See:
Driver tracking.